Terms of purchase

 General Terms and Conditions of Use

If you wish to become a customer or an active user of our webshop, please read the Terms and Conditions carefully and only use our services if you agree with all of them and accept them as binding. The contract will not be filed, will be concluded in electronic form only, will be deemed to have been concluded in writing, will not be retrievable at a later date and will not refer to a code of conduct.
If you have any questions regarding the operation of the webshop, please do not hesitate to contact us at the contact details provided!

1./ Operator data, information
Company name: Renovia Group kft
Registered office: 2481 Velence, 12 Enyedi köz
Location - business address: 2481 Velence, 12 Enyedi köz
Complaints handling address: 2481 Velence, 12 Enyedi köz
Tax number: 25736298-2-07
Company registration number: 07-09-027248
Electronic mail address: info@redeemedshop.eu info@redeemed.uk
Telephone contact: +36709480322

Webshop domain: redeemed.uk , redeemedshop.eu

2./ The range of products and services that can be purchased:

We offer mainly clothing and textile products.

3./ The products offered can be categorised as follows
- Clothing products

The gross prices displayed for the products include the statutory VAT, but do not include delivery charges.
No extra packaging costs will be charged!

4./ Ordering information
We can only accept orders through the webshop system, but you can also modify your order by phone with the help of our staff. You can modify or cancel your order until the invoice is issued.

5./ Processing of orders

Orders are processed on weekdays between 08.30 - 16.30. The average time to fulfil orders is 2-14 on working days. It is possible to place an order outside the times indicated as order processing times, but if the order is placed after working hours, it will be processed on the following working day.
Our customer service will always confirm when they can fulfil your order.
The images shown on the product data sheets may differ from the real ones, in some cases they are for illustration purposes. We cannot be held responsible for any unannounced changes to the technical specifications due to the supplier or for reasons beyond his control.
We reserve the right to refuse all or part of orders already confirmed. Partial fulfilment may only be carried out after consultation with the customer! In the event of advance payment of the purchase price of the product, the amount will be returned to the sender. If you do not receive an acknowledgement to the e-mail address provided after sending the order, we recommend you to check the SPAM folder in your mail system. If you have not received a confirmation, please contact us using the contact details provided.

6./ Payment options for the products ordered:
Cash on delivery: in the case of cash on delivery, payment must be made to the courier on receipt of the parcel. The total amount to be paid includes all charges based on the order summary and confirmation letter.
By advance payment: if you pay by advance payment, you transfer the amount indicated in the confirmation letter to the bank account number indicated in the confirmation. The amount includes the delivery charge in addition to the value of the goods, so you no longer pay anything to the courier. The goods will be handed over to the courier once the amount has been received.
Payment by credit card: Online credit card payments are made through the Barion system. Your credit card details are not passed on to the merchant. The service provider Barion Payment Zrt. is an institution supervised by the National Bank of Hungary, licence number H-EN-I-1064/2013.

Please inspect the parcel before the courier delivers it and, if you notice any damage to the packaging, ask for a report to be made and do not take the delivery.
We are not able to accept any subsequent complaints without a report!

7./ Home delivery, information

Our online store orders are delivered by a courier Packeta/PostNL service. Parcels are delivered on working days. The delivery costs for packages not delivered will be charged to the customer!

8./ Delivery charges

For information on delivery charges, see the delivery terms tab.
You will be liable to pay once the order has been dispatched.

9./ Warranty for accessories

When can you exercise your right to a warranty for accessories?
In the event of defective performance by Renovia Group kft, you may claim a warranty of conformity from the company in accordance with the rules of the Civil Code.
What rights do you have under a claim for a guarantee?
You can choose to exercise the following claims for compensation: you can request repair or replacement, unless the claim you choose is impossible or would involve disproportionate additional costs for the company compared with other claims. If you did not or could not ask for the repair or replacement, you can ask for a proportionate reduction in the price or you can have the defect repaired or replaced at the expense of the undertaking or, as a last resort, you can withdraw from the contract.
You may also transfer your right to a different warranty, but you will bear the cost of the transfer, unless it was justified or the business gave a reason for it.
What is the time limit for you to claim your rights under the accessory warranty?
You must give notice of the defect as soon as it is discovered, but no later than two months after the defect is discovered. However, you should note that you cannot claim for a defect after the two-year limitation period from the date of performance of the contract.
Who can you claim against?
You can claim your rights against the company.

What are the other conditions for exercising your rights?
Within six months of the date of performance, your right to claim under the guarantee is subject to the condition that you prove that the goods or services were provided by Renovia Group Ltd. However, after six months from the date of performance, you will be required to prove that the defect you have discovered existed at the time of performance.

10./ Product warranty

When can you exercise your right to a product warranty?
In the event of a defect in a movable item (product), you may, at your option, exercise your right under point 9 or claim under the product warranty.
What rights do you have under your product warranty claim?
As a product warranty claim, you can only ask for the defective product to be repaired or replaced.
In which cases is the product considered defective?
A product is defective if it does not meet the quality requirements in force when it was placed on the market or if it does not have the characteristics described by the manufacturer.
What is the deadline for you to claim under the product warranty?
You have two years from the date on which the product was put on the market by the manufacturer to make a product warranty claim. After this period, you lose this right.
Against whom and under what other conditions can you enforce your product warranty claim?
You can only enforce your product warranty claim against the manufacturer or distributor of the movable item. You have to prove that the product is defective in order to make a product warranty claim.
In what circumstances is the manufacturer (distributor) exempted from its product warranty obligations?
The producer (distributor) is only exempted from his product liability if he can prove that: - the product was not manufactured or put into circulation in the course of his business, or- the defect was not detectable according to the state of science and technology at the time of putting the product into circulation, or-
the defect in the product results from the application of a legal or regulatory provision.
The manufacturer (distributor) need only prove one ground for exemption.

Please note that you cannot claim both a warranty for accessories and a product warranty for the same defect at the same time. However, if your product warranty claim is successful, you may pursue your accessories warranty claim against the manufacturer for the replaced product or repaired part.

11./ Warranty

The Company shall be under warranty for the product types listed in the Annex to Government Decree 151/2003 (IX. 22.) on the mandatory warranty for certain consumer durables. During the warranty period, the Company shall be exempt from liability only if it proves that the cause of the defect arose after performance.
The duration of the guarantee shall be one year, starting on the date of delivery of the product to the consumer or, if the product is put into service by the Company or its agent, on the date of putting into service. Failure to observe this period shall result in the loss of rights.
The Company may also provide a voluntary guarantee for certain products, the duration of which may be longer than the period provided for in the abovementioned Government Decree.
The Company shall communicate the duration of the guarantee for each product at the latest by means of the information on the guarantee voucher issued when the product is taken over by the Customer.

12./ Exercise of the right of withdrawal/cancellation

The consumer has the right to withdraw from this contract within 14 days without giving any reason. Similarly, in the case of a contract for the provision of services, once performance of the contract has begun, you have the right to terminate the contract without giving any reason within 14 days.
The withdrawal/cancellation period is 14 days from the date of receipt of the product.
If the consumer wishes to exercise his right of withdrawal/cancellation, he must send a clear statement of his intention to withdraw/cancel (e.g. by post, fax or e-mail) to redeemednl@gmail.com or to
Renovia Group kft Hungary, 2481 Velence Enyedi köz 12. (Terms of service, section 17.)
After that, return the package to Renovia Group kft. Hungary, 2481 Velence, 12 Enyedi köz.
You will have exercised your right of withdrawal/cancellation within the time limit if you send your withdrawal/cancellation before the expiry of the time limit indicated above.
The burden of proving that the consumer has exercised the right of withdrawal and termination set out in Article 20 of Government Decree 45/2014 (26.II.) in accordance with the provisions of the Decree is on the consumer.

13./ Effects of withdrawal/cancellation

If the consumer withdraws from this contract, we will reimburse you immediately, but at the latest within 14 days of receipt of your notice of withdrawal, for all the consideration you have paid, including the cost of carriage (excluding any additional costs incurred because you have chosen a mode of carriage other than the cheapest usual mode of carriage offered by us). We will use the same method of payment as the original transaction, unless you expressly agree to a different method of payment, in which case you will not incur any additional costs as a result of this method of payment. We may withhold a refund until we have received the goods or you have provided proof that you have returned them, whichever is the earlier.
You must return or hand over the product to us without undue delay and at the latest within 14 days of the date of your cancellation. The deadline is deemed to have been met if you send the product before the 14-day deadline has expired.
The direct cost of returning the product is borne by you. You will only be held liable for depreciation of the product if it is due to use beyond the use necessary to establish the nature, characteristics and functioning of the product.

14./ The consumer does not have the right of withdrawal / termination:
In the case of a product whose price depends on monetary fluctuations beyond the control of the company. If the product has been produced specifically at the consumer's request, according to his individual requirements. Products which are perishable or which retain their quality for short periods.
In the case of sound or images or software, if the packaging has been opened.
For products in sealed packaging which, for health or hygiene reasons, cannot be returned once the protective packaging has been opened.
A consumer is a natural person acting for purposes outside his or her trade, business or profession. The following are not considered to be consumers: sole traders, sole proprietorships, partnerships, legal persons, unincorporated associations, condominiums.

15./ Data to be provided for sending and recording the order

• name
• e-mail address
• telephone number
• address (postal code, town, street, house number, floor, door)

In the case of different shipping and billing addresses, this information can be provided separately for billing and shipping. The data recorded during the order process will be used by Renovia Group kft to fulfil the order. The invoice data from the order placed on the webshop pages by the individual IT systems will be recorded and stored with the data provided during the order placement for the period specified in the applicable accounting law (5 years).

You can request the deletion or modification of your data at any time by writing to redeemedromania@gmail.com or by using one of our contact details. The data will be deleted within 10 working days of receipt of the request. Data entry errors can be corrected before the order is sent. After the order has been sent, you can request the correction of data entry errors by contacting us.

16./ Data to be provided upon registration
No registration is required for shopping in the online store, however, by completing the registration you can retrieve your orders placed and re-order products. The data provided during registration will be stored until you request their deletion. (e-mail address, password to use, name , telephone number , postal code, town, street, house number, floor, door)

In the case of different shipping and billing addresses, this information can be provided separately for billing and shipping. The following data are recorded - stored for orders for a registered account:

• previous purchases (ID, order date, total amount, order status, list of ordered products)
• favourite products (if products are entered and placed in favourites after registration)
• login data for registration (password encrypted)
• possibility to change billing and shipping data
• data previously entered

17./ Statistical data, Cookies (cookies)
During the browsing of the webshop, technical information is recorded for statistical purposes. (IP address, duration of visit, etc.). Renovia Group kft. will only provide this data to the authorities in legally justified and supported cases. The statistical tool used by Renovia Group Ltd. is Google Analytics.

The Google Analytics data management policy can be found at: http://www.google.com/analytics.
To use this service, you must enable cookies. If you do not wish to allow the use of cookies, you can disable them in your browser settings (Settings). If you disable cookies, you will only be able to use some or all of the service.
A cookie is a file sent by the web store server to the user's browser and stored on the user's computer. No personal data is stored in the cookie. The data stored in the cookie are: shopping cart contents, session ID, answer to the question "Are you over 18 years old? The session identifier stored in the cookie is stored until the page is closed, the other data is stored until the user deletes it in his browser.

Data protection information

The basis for the processing of personal data is the data subject's consent to the sending of commercial communications and to the activities of an online trader for direct marketing purposes.

1./ IDENTIFICATION AND CONTACT DETAILS OF THE CONTROLLER

1. 
   The controller of your personal data is Renovia Group Ltd. (hereinafter referred to as the "controller"),

head office: 2481 Venice, Enyedi köz 12.

company registration number: 07-09-027248

1. 
   Contact details of the controller:

Delivery address: Renovia Group kft, - 2481 Venice, Enyedi köz 12.

Email address: info@redeemedshop.eu info@redeemed.uk 

Phone number: +36709480322

1. 
   The controller has not appointed a Data Protection Officer.

2./ LEGAL BASIS FOR THE PROCESSING OF PERSONAL DATA

1.The legal basis for the processing of your personal data is your consent, which you have hereby given to the controller, pursuant to Article 6(1)(a) of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Regulation (EC) No 95/46/EC (hereinafter "the Regulation").

3./ PURPOSE OF PROCESSING PERSONAL DATA

1. The purpose of processing personal data is to identify you for the purposes of using the service, fulfilling the service or order, business communication and other marketing activities by the administrator on your behalf.

1. 
   No automatic individual decision is taken by the controller within the meaning of Article 22 of the Regulation.

4./ DURATION OF STORAGE OF PERSONAL DATA

1. 
   The controller will keep your personal data for 5 years or until you withdraw your consent to the processing of your personal data (for this purpose).

5./ OTHER RECIPIENTS OF YOUR PERSONAL DATA.
The other recipients of your personal data are:

Name: UNAS Online Ltd.
Head office: 9400 Sopron, Kőszegi út 14.
Tax number: 14114113208
Company registration number: 08 09 015594

(the server operator and maintainer, the data centre operator and the webshop creator and maintainer), the ......................................... delivery service as the delivery agent. The online payment provider Paylike.

6./ ADDITIONAL INFORMATION RELATING TO ONLINE PAYMENT:

Online credit card payments are made through the Barion system. Credit card details are not passed to the merchant. The service provider Barion Payment Zrt. is an institution supervised by the National Bank of Hungary, licence number H-EN-I-1064/2013.

7./ RIGHTS OF DATA SUBJECTS

1. Under the conditions set out in the Regulation, you have the right:

- to request access to your personal data from the controller

- to rectify your personal data

- to object to the processing of your personal data

- to have your personal data transferred

1. You have the right to withdraw at any time the consent you have given to the controller to process your personal data. However, this does not affect the lawfulness of the processing of your personal data prior to the withdrawal of consent. You can withdraw your consent to the processing of your personal data by sending an e-mail to redeemednl@gmail.com.hu.
2. If you consider that the processing of your personal data is contrary to or incompatible with the Regulation, you have the right to lodge a complaint with, inter alia, the supervisory authority.
   
   
3. You do not have to provide your personal data.
   Address: 1125 Budapest Szilágyi Erzsébet fasor 22/c

Phone: +36 (1) 391-1400

Fax: +36 (1) 391-1410

URL: http://naih.hu

In matters not covered by these general terms and conditions, the provisions of the Civil Code, Government Decree No. 45/2014 (26.II.) and Act CVIII of 2001 on certain issues of electronic commerce services and information society services shall apply.
By browsing the pages of the webshop and by placing an order, you accept the general terms and conditions of Renovia group kft ,redeemed.hu, the data management statement.

Declaration of withdrawal – sample

Send the completed declaration to redeemednl@gmail.com.

DECLARATION OF CANCELLATION - SAMPLE
(fill in and return only in case of cancellation/termination of the contract)

You can return the package to the address below.

Addressee: Renovia Group kft. Hungary, 2481 Velence Enyedi köz 12.

I/We declare that I/we exercise my/our right of withdrawal/cancellation in respect of the following contract for the purchase of the following product(s) or the provision of the following service:

Contract (Order) number:

Date of order and delivery:

Customers name and address:

Customer‘s bank account number:


Signature of the customer(s): (in case of paper declaration only)

Date:........................................

 Purpose of the privacy notice

The Renovia Group kft 2481 Velence, 12 Enyedi köz (address, hereinafter referred to as the provider, data controller) as the data controller, acknowledges the contents of this legal notice as binding on itself. It undertakes to ensure that any processing of data related to its activities complies with the requirements of this policy and the applicable national legislation and European Union legal acts.

A privacy policy relating to the Data Controller's data processing is available on an ongoing basis at www.redeemedshop.eu and  www.redeemed.uk 

The Data Controller reserves the right to change this information at any time. It will of course inform its audience of any changes in due time.
If you have any questions about this notice, please contact us and our team will answer them.

The Data Controller is committed to protecting the personal data of its customers and partners, and attaches great importance to respecting the right to information self-determination of its customers. The Data Controller handles personal data confidentially and takes all security, technical and organisational measures to ensure the security of the data.
The Data Controller describes its data management practices below.

Data of the controller

If you wish to contact our Company, you can contact the data controller at info@redeemedshop.eu or info@redeemed.uk and +36709480322.
The Data Controller will delete all e-mails received by it, including personal data, after a maximum of 5 years from the date of communication.

Name: Renovia group kft
Location: 2481 Velence, 12 Enyedi köz
Company registration number: 07-09-027248
Name of the registering court: Commercial Court
Tax number: 25736298-2-07
Telephone number: +36709480322
E-mail:  info@redeemed.uk info@redeemedshop.eu 

The controller has not appointed a Data Protection Officer.

Online payment. Online credit card payments are made through the Barion or Stripe system. The credit card data are not transmitted to the merchant. The service provider Barion Payment Zrt. is an institution supervised by the National Bank of Hungary, licence number H-EN-I-1064/2013.

Other recipients of your personal data:

Name: Unas Online Kft
Office: 9400 Sopron, Kőszegi út 14.
Tax number: 14114113208
Company registration number: 08 09 015594

(the server operator and maintainer, the data centre operator and the webshop creator and maintainer), PostNL/Packeta as the delivery agent.

The bank associated with online payment is Barion

Online credit card payments are made through the Barion or Stripe system. Credit card details are not passed to the merchant. The service provider Barion Payment Zrt. is an institution supervised by the National Bank of Hungary, licence number H-EN-I-1064/2013.

Types of data collected

1. Personal data to be provided during registration:

• Name
• Email address
• Address
• Phone number

1. Technical data

The Data Controller shall select and operate the IT tools used to process personal data in the course of providing the service in such a way that the processed data:

• accessible to authorised persons (availability);
• authenticity and verification (authenticity of data processing);
• can be verified to be unchanged (data integrity);
• be protected against unauthorised access (data confidentiality).

The Controller shall take appropriate measures to protect the data against unauthorised access, alteration, disclosure, disclosure, erasure or destruction and against accidental destruction.

The Data Controller shall ensure the security of data processing by technical, organisational and organisational measures that provide a level of protection appropriate to the risks associated with the processing.

The Data Controller shall retain in the course of processing:

• confidentiality: it protects information so that only those who are entitled to it have access to it;
• integrity: it protects the accuracy of information and the method of processing, and completeness;
• availability: it ensures that when the rightful user needs it, you can actually access the information you need and have the tools to do so.

1. Cookies

What cookies do:

• collect information about visitors and their devices;
• remember visitors' individual preferences, which are used e.g. online transactions, so you don't have to type them in again;
• make the website easier to use;
• provide a quality user experience.

In order to provide a personalised service, a small piece of data called a cookie is placed on the user's computer and read back during a subsequent visit. When the browser returns a previously saved cookie, the cookie provider has the possibility to link the user's current visit to previous visits, but only in relation to its own content.

Duration of data
Duration of the data storage period of a cookie, more information is available here:

Google general cookie notice:

https://www.google.com/policies/technologies/types/

Google Analitycs notice: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=hu

Facebook notice:

https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen

Legal background and legal basis for cookies:

The legal basis for processing is your consent pursuant to Article 6(1)(a) of the Regulation.

Main features of the cookies used by the website:

Strictly necessary cookies: these cookies are essential for the use of the website and allow you to use its essential functions. Without them, many of the site's features will not be available to you. The lifetime of these types of cookies is limited to the duration of the session.

Cookies to improve your user experience: these cookies collect information about your use of the website, such as which pages you visit most often or what error messages you receive from the website. These cookies do not collect any information that identifies the visitor, i.e. they are completely generic and anonymous. We use the information they provide to improve the performance of the website. The lifetime of these types of cookies is limited to the duration of the session.

Third-party cookies (analytics)Google Adwords cookie: When someone visits our site, the visitor's cookie ID is added to our remarketing list. Google uses cookies - such as NID and SID cookies - to personalise the ads you see in Google products, such as Google Search. It uses such cookies, for example, to remember your recent searches, your previous interactions with advertisements from individual advertisers or search results, and your visits to advertisers' websites. The AdWords conversion tracking feature uses cookies. To track ad sales and other conversions, cookies are saved on a user's computer when they click on an ad. Some common uses of cookies include: selecting ads based on what is relevant for a particular user, improving campaign performance reporting, and avoiding displaying ads that the user has already viewed.

Google Analytics cookie: Google Analytics is Google's analytics tool that helps website and application owners to get a more accurate picture of their visitors' activities. The service may use cookies to collect information and report statistics about website usage without individually identifying visitors to Google. The main cookie used by Google Analytics is the "__ga" cookie. In addition to generating reports from website usage statistics, Google Analytics, together with some of the advertising cookies described above, may also be used to display more relevant ads in Google products (such as Google Search) and across the web.

Remarketing cookies: may appear to previous visitors or users when browsing other sites on the Google Display Network or searching for terms related to your products or services

Session cookie: these cookies store the visitor's location, browser language, payment currency, and their lifetime is until the browser is closed or for a maximum of 2 hours.

Mobile version, design cookie: detects the device the visitor is using and switches to full view on mobile. Lifetime 365 days.

Cookie acceptance cookie: when you arrive at the site, you will be prompted to accept the cookie storage statement in the warning window. The cookie has a lifetime of 365 days.

Facebook pixel (Facebook cookie): A Facebook pixel is a code that allows the website to report conversions, create audiences and provide the site owner with detailed analytics on how visitors use the site. The Facebook pixel is used to display personalised offers and ads to website visitors on the Facebook interface. You can read Facebook's privacy policy here: https://www.facebook.com/privacy/explanation

If you do not accept the use of cookies, certain features will not be available to you. For more information on how to delete cookies, please click on the links below:

• Internet Explorer: http://windows.microsoft.com/en-us/internet-explorer/delete-manage- cookies#ie=ie-11

• Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your- computer

• Mozilla: https://support.mozilla.org/hu/kb/weboldalak-altal-elhelyezett-sutik-torlese- samito

• Safari: https://support.apple.com/kb/ph21411?locale=en_US

• Chrome: https://support.google.com/chrome/answer/95647

1. Data related to online ordering
   • Customer's telephone number
   • email address
   • delivery address

1. Data related to online administration

• Customer's name
• telephone number
• email address

1. Data related to the newsletter

Data processing activities related to the sending of newsletters

Name of the company operating the mailing system:

Name: Unas Online Kft
Office: 9400 Sopron, Kőszegi út 14.

Tax number: 14114113208
Company registration number: 08 09 015594

The Data Processor contributes to the sending of newsletters on the basis of a contract with the Data Controller. In doing so, the Data Processor processes the name and e-mail address of the data subject to the extent necessary to send the newsletter.

Describe the options to subscribe and unsubscribe to the newsletter, provide unsubscribe options. Please use the contact details above to let us know if you wish to unsubscribe. We will delete your data upon request.

Purpose, method and legal basis of processing and use of data

1. General data management policy

The data management of the Data Controller's activities is based on voluntary consent or on legal authorisation. In the case of processing based on voluntary consent, data subjects may withdraw their consent at any stage of the processing.

In certain cases, the processing, storage and transmission of some of the data provided is required by law, and we will notify our customers separately.

The attention of the Data Controller is drawn to the fact that if the data subject does not provide his/her own personal data, the data subject is obliged to obtain the consent of the data subject.

Its data management principles comply with the applicable data protection legislation, in particular:

• Act CXII of 2011 on the Right to Informational Self-Determination and Freedom of Information (Infotv.);
• Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Regulation (EC) No 95/46/EC (General Data Protection Regulation, GDPR);
• Act V of 2013 - on the Civil Code (Civil Code);
• Act C of 2000 - on Accounting (Accounting Act);
• Act LIII of 2017 on the Prevention of Money Laundering and Terrorist Financing and on the (Pmt.);
• Act CCXXXVII of 2013 - on Credit Institutions and Financial Undertakings (Hpt.).

1. Physical storage locations of data

Your personal data (i.e. data that can be associated with you personally) may be processed by us in the following ways: on the one hand, technical data relating to the computer, browser program, Internet address and pages visited in connection with the Internet connection are automatically generated in our computer system, and on the other hand, you may provide us with your name, contact details or other data if you wish to contact us personally when using the website.

Data technically recorded during the operation of the system: the data of the computer of the person concerned which are generated during the voting process and which are system records the automatic result of technical processes. The automatically recorded data is automatically logged by the system on entry and exit, without any declaration or action by the data subject. This data cannot be linked to other personal user data, except in cases required by law. Only the server administrator has access to the data.

Name: Unas Online Kft
Office: 9400 Sopron, Kőszegi út 14.
Tax number: 14114113208
Company registration number: 08 09 015594

1. Data transfers, data processing, data subjects

Itemised list of companies that transmit, store and know the data. List of the data and contact details of the companies concerned (e.g. accounting, invoicing, delivery of goods, crm system, online payment, etc.)

Name of the data processor: Renovia Group Kft

The data processor is located at 2481 Velence, 12 Enyedi köz, HU

Phone number of the data processor: +36709480322

E-mail address of the data processor: info@redeemed.uk info@redeemedshop.eu 

The Data Processor contributes to the registration of orders on the basis of a contract with the Data Controller. In doing so, the Data Processor shall process the name, address, telephone number, number and date of orders of the data subject within the limitation period under civil law.

1. Rights and means of redress

During the period of processing, you have the following rights under the Regulation:

• the right to withdraw consent
• access to personal data and information on data management
• right to rectification
• restriction of processing,
• right to erasure
• right to protest
• right to portability.

If you wish to exercise your rights, this will involve your identification and the Data Controller will need to communicate with you as necessary. Therefore, in order to identify you, you will be required to provide personal data (but the identification will only be based on data that the Controller already holds about you) and your complaints about the processing will be available on the Controller's email account within the time period indicated in this Notice in relation to complaints. If you have been a customer of ours and would like to be identified for the purposes of complaint handling or warranty handling, please also provide your order ID for identification purposes. We can use this to identify you as a customer.

The Data Controller shall respond to complaints about data processing within 30 days at the latest.

• right to information

The Controller shall take appropriate measures to provide data subjects with all the information on the processing of personal data referred to in Articles 13 and 14 of the GDPR and each of the disclosures referred to in Articles 15 to 22 and 34 of the GDPR in a concise, transparent, intelligible and easily accessible form, in clear and plain language.

• right of access of the data subject

You have the right to receive feedback from the Data Controller as to whether or not your personal data is being processed and, if it is being processed, you have the right to:

• have access to the personal data processed; and
• the following information to be provided by the Data Controller:
• the purposes of the processing;
• the categories of personal data processed about you;
• information on the recipients or categories of recipients with whom or with which the personal data which the Data Controller has disclosed or will disclose;
• the envisaged period of storage of the personal data or, if this is not possible, the criteria for determining the duration;
• your right to request the Controller to process personal data concerning you rectification, erasure or restriction of processing, and processing based on legitimate interests may object to the processing of such personal data;
• the right to lodge a complaint with a supervisory authority;
• if the data was not collected from you, any available information about its source;
• the fact of automated decision-making (if such a process is used), including profiling and, at least in those cases, clear information about the logic used and the significance and likely consequences for you of such processing.

The purpose of exercising the right may be to ascertain and verify the lawfulness of the processing, and therefore, in the event of repeated requests for information, the Data Controller may charge reasonable compensation for the provision of information.

Access to personal data is provided by the Data Controller by sending you the personal data and information processed by email after you have identified yourself. If you are registered, we will provide access so that you can view and verify the personal data we process about you by logging into your account.

Please indicate in your request whether you want access to your personal data or information about data management.

• Right of rectification

You have the right to have inaccurate personal data relating to you corrected by the Data Controller without delay upon your request.

• Right to erasure

The data subject shall have the right, upon request and without undue delay, to obtain the erasure of personal data concerning him or her by the Data Controller on one of the following grounds:

• the personal data are no longer necessary for the purposes for which they were collected or otherwise processed;
• the data subject withdraws the consent on which the processing is based and there is no other legal basis for the processing;
• the data subject objects to the processing and there are no overriding legitimate grounds for the processing;
• the personal data have been unlawfully processed;
• the personal data are processed in accordance with the legal requirements applicable to the controller under Union or Member State law must be deleted in order to fulfil the obligation;
• the collection of personal data by information society services was made in connection with the offer.

The erasure of data may not be initiated if the processing is necessary: for the exercise of the right to freedom of expression and information; for compliance with an obligation under Union or Member State law to process personal data or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; for public health purposes or for archiving, scientific or historical research purposes or statistical purposes in the public interest; or for the establishment, exercise or defence of legal claims.

• Right to restriction of processing

At the request of the data subject, the Data Controller shall restrict processing if one of the following conditions is met:

• the data subject contests the accuracy of the personal data, in which case the restriction is limited to the period
• which allows the accuracy of personal data to be verified;
• the processing is unlawful and the data subject opposes the erasure of the data and requests instead that the data be restrictions on the use of;
• the data controller no longer needs the personal data for the purposes of processing, but the data subject needs them for the establishment, exercise or defence of legal claims;

or

• the data subject has objected to the processing; in this case, the restriction shall apply for the period applies until it is established whether the legitimate grounds of the controller prevail over the legitimate grounds of the data subject.

Where processing is restricted, personal data, other than storage, may be processed only with the consent of the data subject or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or of an important public interest of the Union or of a Member State.

• Right to data retention

If the processing is automated or if the processing is based on your voluntary consent, you have the right to request the Data Controller to receive the data you have provided to the Data Controller, which the Data Controller will make available to you in xml, JSON or csv format, and if technically feasible, you may request that the Data Controller transfer the data in this format to another data controller.

• Right to object

The data subject shall have the right to object at any time, on grounds relating to his or her particular situation, to processing of his or her personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller, or necessary for the purposes of the legitimate interests pursued by the controller or by a third party, including profiling based on those provisions. In the event of an objection, the controller may no longer process the personal data, unless there are compelling legitimate grounds for doing so which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims.

Automated decision-making in individual cases, including profilingThe
data subject has the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her.

• Right of withdrawal

The data subject has the right to withdraw his or her consent at any time.

• Right to apply to the courts

The data subject may take the controller to court if his or her rights are infringed. The court shall rule on the case out of turn.

1. Data Protection Authority procedure

You can lodge a complaint with the National Authority for Data Protection and Freedom of Information:

Name: National Authority for Data Protection and Freedom of Information

Registered office: 1125 Budapest, Szilágyi Erzsébet fasor 22/C. Postal address: 1530 Budapest, Pf.: 5.

Phone: 0613911400

Fax: 0613911410

E-mail: ugyfelszolgalat@naih.hu

Website: http://www.naih.hu

Other provisions

Information about data processing not listed in this notice is provided at the time of collection. We inform our customers that the court, the prosecutor, the investigating authority, the law enforcement authority, the administrative authority, the National Authority for Data Protection and Freedom of Information, the Hungarian National Bank, or other bodies authorised by law may contact the data controller to provide information, to disclose or transfer data, or to provide documents.

The Data Controller shall disclose to public authorities, where the public authority has indicated the precise purpose and scope of the data, only such personal data as are strictly necessary for the purpose of the request and to the extent strictly necessary for the purpose of the request.

This document contains all relevant information on data management in connection with the operation of the webshop in accordance with the European Union's General Data Protection Regulation 2016/679 (hereinafter referred to as the Regulation. GDPR) and the 2011 CXII. (hereinafter: Infotv.).

Velence, 2022-03-08.
www.redeemed.uk

www.redeemedshop.eu

Renovia Group kft